Information we collect
When you use Semsale, we store account details, connected social sign-in identities, email verification state, vehicle listings and photos, optional Facebook Marketplace profile links, saved vehicles, seller and rental inquiries, partner applications, service requests, and support messages. We also use short lived request counters to limit abuse.
Sign-in partners
If you sign in with Google, we receive your Google account ID, your name, and your email address. If you sign in with Facebook, we receive your Facebook account ID and name, and your email address when Facebook provides one. We use them to create or sign in to your Semsale account and to connect that sign-in to the account.
How we use it
We use this information to operate the marketplace, connect buyers, renters, sellers, and service providers, moderate reports, send account and inquiry emails, and protect the service. In-app messages are visible to the buyer or renter and listing owner. Semsale support may review a conversation reported by either party or open a documented support case when given its conversation ID. Staff access and actions are logged; support may reply, hide abusive messages, or close the conversation. Rental request account emails may be shared with the owner. Service request details are reviewed by Semsale and may be shared with a selected approved provider when a referral is arranged.
Storage and payments
Marketplace records are stored in Cloudflare D1 and uploaded photos in Cloudflare R2. Transactional email is sent through Cloudflare Email Sending. Featured listing checkout and monthly storefront membership billing, when enabled, use Stripe; Semsale does not store full payment card details.
Cookies and on-device storage
Semsale uses the cookies and the on-device setting below. None of them is an advertising cookie or an ad pixel. If advertising cookies or pixels are added later, this policy and the measurement control will be updated first.
Sign-in session cookie (required). The cookie named semsale_session keeps you signed in. It lasts 7 days. Page scripts cannot read it, and on the public site it is marked Secure.
Referral cookie. The cookie named semsale_referral is stored for 7 days when you open a member referral link. It is used only to attribute a new account to that referral, and it is removed after the account is created.
Measurement preference. Optional usage measurement is stored in this browser under the name semsale-analytics, not in a cookie. It stays off until you turn on “Allow optional usage measurement on this device” in Privacy & measurement preferences. A Do Not Track signal also keeps measurement off. Opted-in measurement stores daily counts without names or emails. Opted-in shared-link visits store the listing ID and channel label. Turning the preference off stops later measurement. Clearing site data for this browser removes the preference.
Sign-in flow cookies. The cookies named semsale_google_flow and semsale_facebook_flow last up to 10 minutes. They are used only to finish Google or Facebook sign-in, and they are cleared when that sign-in ends. Page scripts cannot read them.
App channel cookie. The cookie named semsale_play_channel is a session cookie set when you open Semsale from the Android app, so purchases stay outside the app. It is not used for advertising.
Selling and advertising
We do not sell your personal information or share it for cross-context behavioral advertising.
Partner links
If you use an approved sponsored link, Semsale records a referral event and redirects you to the partner’s website. Their privacy terms apply there. Semsale does not sell or provide insurance or repair services.
Keeping data
We keep account, listing, inquiry, and message information while your account is open. After a deletion request, we keep or erase it as described under Your choices and deletion.
Your choices and deletion
You can edit or pause listings and request access or correction through Support. To delete your customer account, use the account deletion page from a browser or the installed app. Sign in to verify ownership; Support can help if you cannot sign in. A submitted request blocks sign-in and hides your published listings. We aim to erase ordinary account details, saved items, listings and owned photos within 30 days. Open rentals, inquiries, shared businesses, active subscriptions, payments, disputes, security investigations or legal obligations may require a limited hold. We retain only what is needed for that purpose and review the hold before finishing. Payment records may be kept without a link to the deleted account. We cannot recall messages already delivered to another person's email inbox. Copies in backups may remain until those backups expire. Contact Support for details about a specific request. You can clear browser storage or uninstall the app shell at any time.
Security
Account passwords are stored as hashes, not as the password you typed. The sign-in session cookie cannot be read by page scripts. Card payments are processed by Stripe, and Semsale does not store full payment card numbers. These steps reduce risk. They do not make storage or transmission perfectly secure.
Children
We do not knowingly collect personal information from children under 13. If we learn that we have, we delete it. Tell us through the Semsale support form.
State privacy rights
Depending on where you live, you may have a right to access, correct, or delete personal information, or to appeal a refusal. Send the request through the Semsale support form. We will not treat you differently because you made a request.
Optional updates, reviews and referrals
Saved-search email alerts are optional and start off. Manage them in notification settings or through an alert unsubscribe link. Search alerts use Cloudflare transactional email. Semsale does not collect newsletter subscribers or send marketing campaigns. A personal weekly roundup digest is optional and runs under the Google account that installs the Apps Script described on the weekly roundup page. Google sends that digest only to the installing account. Semsale does not receive the Google account address for this digest. Wanted requests and approved communication reviews are public; private seller replies are shown to the requesting buyer. Referral links store a seven-day account-attribution cookie, and referrers see aggregate registration and publisher counts, not referred members’ email addresses. Optional shared-link measurement stores daily listing IDs and channel counts without names or emails.
Changes to this policy
We may update this policy. The date under the title shows when it was last updated. If a change materially affects how we use personal information we already hold, we will post the updated policy on this page before that change applies.
Contact
Use the Semsale support form for privacy questions or deletion status.