HELP CENTER

WE’RE HERE TO HELP.

Questions about your account, a listing, a rental, or a service request?

Quick answers

I haven’t received my verification email

Check your spam folder and confirm the email address on your dashboard. Use the verification panel to resend; if a rate limit appears, wait before trying again. Open your dashboard →

Can I prepare a listing for free?

Yes. Accounts and listing drafts are free. Publishing requires email verification, your ownership confirmation, vehicle photos, and the Semsale Storefront membership, which includes a 60-day free trial and then costs $50/month. Start a draft →

How do I cancel membership renewal?

Use the membership page to stop monthly renewal. Publishing access continues through the paid period; cancellation does not automatically issue a refund. Manage membership →

Does Semsale handle vehicle payments or rental bookings?

Vehicle and rental transactions happen directly between members. Verify ownership and documents and arrange an independent inspection before payment. Rental requests are inquiries, not reservations. Read the safety guide →

Still need help?

Do not include passwords, payment card numbers, or sensitive documents. For roadside emergencies, contact a service provider directly.

Privacy & measurement preferences

Optional aggregate measurement helps improve signup and listing steps. It stores daily counts without names or emails. Opted-in shared-link visits store the listing ID and selected channel label. Turning it off stops future measurement.